Error message when opening an attached PDF file

Hi,

I’ve created a library with PDFs attached to each citation. I had to uninstall Adobe Acrobat 8 and install Adobe Reader 9. Since then I cannot open the attached PDF. I get the following error message:

“This URL (\\C: …etc…) could not be launched”

Is this because I uninstalled and reinstalled Adobe? Can anyone help?

cheers

Tomi

see if this thread helps? 

Message Edited by Leanne on 06-27-2009 08:24 AM

see if the above thread helps? 

see

http://forums.thomsonscientific.com/ts/board/message?board.id=en-general&message.id=122&query.id=198635

or http://community.thomsonreuters.com/ts/board/message?message.uid=4397?

Message Edited by Leanne on 06-27-2009 02:01 PM

And one more:

http://community.thomsonreuters.com/ts/board/message?board.id=en-howto&message.id=1668&query.id=47701#M1668 where this seemed to help another user:

Can you open a PDF from the folder?  What version of Acrobat (or what PDF reader) is on the new computer.  I seem to remember some problem with Endnote/Acrobat Reader 8.0 awhile back, but can’t find anything other than this:

 

http://umdendnote.wordpress.com/2008/07/10/how-to-tackle-problems-resulted-from-incompatibility-between-acrobat-8-endnote/ 

 

but it would seem to me, that a problem that bad would have a lot more press?