pdfs... this url could not be launced

EndNote EndNote General
1

Howdy,

 Today I can’t open any pdfs from within Endnote X5 (Windows 7)

I’ve tried the ‘Open File’ button as well as double clicking the icon from within a reference in the ‘File Attachments’ field. Both produce the same error message.

This URL (\drive:\filder1\folder2\libraryname.Data\PDF\foldername3\filename.pdf) could not be launched.

The path is perfectly correct.

I CAN open the pdf file if I dig through the folders in the library.data folder so the file itself is fine. In addition, I can SEE the pdf beautifully in the ‘PDF & Quick Edit’ tab down by the ‘Preview.’ 

I have also created a brand new dummy library today, put in a reference, added a pdf it, and tried to open that pdf. No luck. So it is not even a matter of a lost Data folde since I only just created this dummy library.

PLEASE help.

>3000 references, all with attached pdfs.

2

The fix of this problem was to make sure that Acrobat Reader (or which ever pdf reading program you choose) is set as the DEFAULT program on the computer. I did this by just selecting any random pdf file on the computer, right click, choose default, select something that works such as Acrobat Reader. I suspect that my computer had been trying to open the attached pdfs in my EndNote library using Windows Media Player and that wasn’t working.