Error while exporting reference list from word to Endnote

Hello Everyone, 

while exproting references from word to Endote error message appear " Please move the insert point outside of the reference list"

How to solve this problem, any suggestion? 

Thanks in advance

The error message usually indicates that your cursor is in the bibliography and you would want to move it the try the steps you were using again.

If this does not resolve the issue:

Please contact Technical Support directly

1-800-336-4474 option 4 then 1