I am trying to edit an output style to make the journal italics and the volume bold in Endnote 9 and X3 on two Macs running OS 10.3 and 10.4. However, when I view the template under Edit-Output Style there is no formatting shown and bold and italics are grayed out under Edit-Font. When I actually use a template that appears to be Endnote’s plain text, it does have bold and italics in it but in the wrong places so Endnote is not showing its formatting under the template view. I tried the shortcuts to change the fonts also (apple/B, etc) but all it does is give me a beep to say it didn’t like me doing that. Help! Thank you for your time.