Groups don't appear in EN X5 for Mac

A student reports that after installing EN X5 for Mac, she was unable to find her Groups section. Is this an identified problem and is there something I should advise her to try?


How did they move their library?

Check if she has the “Online Search” Mode activated and not the “Integrated Library and Online Search” Mode. If the first is activated, groups will not be shown. I have seen several times that the Online mode has been activated as default after installation of new EndNote version.

Best wishes

Jan Ove