When I open a new library, on the top of the window, it says “Endnote 8” instead of “Endnote x2”. And the online searching not working. Group panel is empty. The mode is not active.
Note: I have updated Office 2008 including SP1 pack update and followed the instruction to change the folder “Cite while your write”. Also, I have rid of all the old versions of Endnote including Endnote 8, and the old version of Microsoft Office.
EndNote X2 is trying to load your old EN 8 system settings. I’m going to guess that you didn’t uninstall EN 8 before you installed X2, though you may have deleted the installation folder.