Endnote X2 shows up as Endnote 8 and online searching not functional

Endnote X2, Mac OS X 10.5.6, Mircosoft Word 2008

When I open a new library, on the top of the window, it says “Endnote 8” instead of “Endnote x2”. And the online searching not working. Group panel is empty. The mode is not active.
Note: I have updated Office 2008 including SP1 pack update and followed the instruction to change the folder “Cite while your write”.  Also, I have rid of all the old versions of Endnote including Endnote 8, and the old version of Microsoft Office.

Hello Ding,

EndNote X2 is trying to load your old EN 8 system settings.  I’m going to guess that you didn’t uninstall EN 8 before you installed X2, though you may have deleted the installation folder.

Regardless, follow the steps listed at http://endnote.com/support/faqs/Install/faq27.asp, and your issues should resolve.

Message Edited by MikeV on 02-17-2009 10:55 AM

Yes, You are right. The problem solved now. Many thanks!