Help !!! Cannot able to connect to end note online database and Memory error

Hello All,

Can some help us with resolving the below error :

We regularly use the “Online Search” capability of EndNote to find relevant articles and add them to my EndNote libraries.Now whenever we click on this search tool, we receive a message that reads "“Unable to contact the online database. Check that your internet connection is working. Or contact the databases’s vendor for availability”.   

Error Message :

EndNote is not able to contact the online database -


When we tried to import my references I received the error regarding memory 

Error Message :

Service Error : Memory error Pop-up message.

It would be great if someone can can help us with these issue

Thanks in advance !!

Please don’t double post.