HELP: "Transfer References" could not connect to EndNote Web. This may be due to temporary Internet or Server error. Please try again.

For some reason, I cannot transfer my references on my desktop to my EndNote Web account, but I can transfer from the Web to my desktop just fine.  I get the following message:

Endnote “Transfer References” could not connect to Endnote Web. This may be due to temporary Internet or server error. Please try again.

My Internet connection is working fine, and like I said, I am able to transfer from the Web to my desktop.  I’ve never had this problem before as I have been able to freely transfer from my computer to the Web without a glitch.  Is there some sort of unresolved server error that I don’t know about?

Any help would be most appreciated as this has been extremely frustrating.

Thanks!