This may sound like a stupid question, but I can’t figure out at all how to add a bibliography to my document. I have tried pressing ‘insert citation’, ‘update citations and bibliography’, and ‘convert citations and bibliography’, the latter two both before and after inserting a citation. I definitely have a reference added to the EndNote program, and it comes up when I press one of the previously mentioned buttons. It was added manually, but I’m not sure why that would be an issue. The only thing I can think of is that I also currently have the Mendeley plug-in installed in Word, which may be conflicting.
The Mendeley plug-in does conflict with EndNote when they are both installed in Word.
Please see the following Knowledge Base article about how to remove the Mendeley plug-in.
If you need additional assistance then please contact Technical Support directly:
1-800-336-4474 option 4 then 1