How to change in text citation


Currently, my citations are posting like this when I click insert citation (Wilby, 2021#10) I would like it to post like this (Wilby, 2021) is there any way of doing this?

Doesn’t it look like this?  {author, year #recnumber}  If not I suggest you edit your preferences to have the temporary citation delimiters be curly brackets.  This can be done permanently by Edit>preferences>temporary citations.  

Then make sure you have an available output style selected (author, year) or harvard for example, and make sure in word on the endnote ribbon, the Instant formatting in ON or you manually update citations and bibliography.