Inconsistent in text citation

Hi,

I am citing my references in word by coping reference from endnote library. Somehow, when endnote format the citation, it was inconsistent, sometimes one citation has only one author last name and the year (which is what I need) and sometimes, it listed all the authors which is not what I want.

Will you please help me solve this issue?

Thank you.

example:

(Ingalls and Sauro, 2003;  Mol et al., 2014) → correct

(Ankley, Kahl, Jensen, Hornung, Korte, Makynen and Leino, 2002) → incorrect

Which output style are you using? Usually citations cited for the first time will display all authors then use “et al.” when cited subsequently. This is generally accepted practice, however, some publications may indicate using “et al.” exclusively.

If you have determined the formatting requirement is to use “et al.” exclusively or citations involving 3 or more authors, then your Endnote output style file can be modified to accommodate this condition.