Issues importing into Endnote 20

Hi,
Just the last week I’ve started having some problems importing references into Endnote 20. When opening a file of the extensions .nbib and .ris, it prompts me for an import filter which it never has done before. Regardless of what import filter I choose nothing gets imported. I’ve tried multiple different references with the same result. Also have the same problem on both my PC and laptop. Weirdly enough, I don’t seem to have the same problem with the extension .enw. However, I usually cannot decide the format of the file, which is annoying.
Any help is appreciated!

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