I am trying to import references from pubmed but an image “Internal server error” appears.
Also it took time for references from Medline to be imported so a warning “time out” appears.
I use the online EndNote, I tried several browsers but the same happened.
How can I solve this issue?
It seems that you are experiencing an ‘Internal Server Error’ while trying to import references from PubMed to EndNote Online.
- Clear Cache and Cookies: Clear your browser cache and cookies and retry importing the references.
- Try Another Browser: Test with a different browser to see if the issue is browser-specific.
- Manual Import: If the issue continues, manually import the references.
- Contact Support: If none of these solutions work, reach out to EndNote Support
Remember, server issues can sometimes be temporary, so try again after some time if the problem persists.
Hope this helps.