Keywords refuse to export from EndNote Basic Online!

Hello everyone,

It’s strange, really. When I add (or import) keywords into the keywords field and then try to export references, the keywords are not added to the export file. They stay behind. I have tried both  EndNote and RIS Export filters. All other fields export perfectly.

I have also tried different ways of separating keywords within the field (comma, semicolon and one keyword on each line), but they still don’t export.

Is this a bug in EndNote or am I making a mistake? All help in this matter is more than welcome! It’s quite important to save keywords, too. Any experience of this out there?

Regards, Ishm.