Greetings, When you click on the first link, is nothing happening or are you getting an error message? If so, what does this message say? Which exact version of Reference Manager are you working with? Additionally, which version of Windows are you running?
Jimmy McColery
Customer Technical Support Representative Scientific
Thomson Reuters
Phone: +1 800 336 4474
ResearchSoft Product Support
I just tested both links in both internet explorer and windows explorer and both links works fine.
So it seems that the operating system recognizes both types of link while RefMan does not??