MS Word EndNote Settings

hi, For MS Word EndNote, my chosen citation style is APA 7th. I was able to do it for the first reference, but for the succeeding references I am not sure what happened. I have tried restartingmy file and EndNote app. Hoping for your guidance regarding this matter.

Hi Janelle
You are not describing what is happening but your citations might look like this {Addison, 2019 #28406}. If yes, your “Instant Formatting is OFF”. Clicking on “Update Citations and Bibliography” will format them correctly.
You can turn the formatting ON but in my experience this conflicts with track changes, freezing EndNote and, if the document is shared, a heap of other EndNote issues arise.