By “testing” I was referring to creating a few sample EndNote reference types. These “test” references enable seeing how the output style template formats the sample references and in turn help identify if there’s one or more problems with the template. (So for example, creating sample references with/without page numbers, or where some of the field names are missing.)
If the “pp.” appears when there are no page numbers present, you should check the template to see if a “link adjacent” text is present to connect it to the Pages field like this: pp.•Pages
I don’t know what output style you’re using so this example is based on the APA 6th. Refer to the attached image which shows the Book Section template. Notice the link to adjacent text command that links “pp.” with “Pages”. This instructs EndNote to insert pp. when page numbers are present in the Pages field. But if pp. is appearing when there are no page numbers, it may be due to the lack of having the link adjacent text code. To insert the code, click the INSERT FIELD button then select LINK ADJACENT TEXT.
