output style disappeared

I used to have the PLoS output style in my online endnote basic collection, so I can use it for the word plug-in. Now it disappeared. Pls help.



Did you have the online version linked with an institution?  You might need to reauthenticate with that Institution (logging in thru their portal or from campus) to reacquire the access to their collection?

I have moved to a different institution. Not sure about the institution status. I didn’t find any info about the institution in my account setting.

I guess you need to call tech support or talk to your new institution.  I am not sure how all that works.