Preview not refreshing/updating in X8.1

EndNote EndNote General
1

Hi folks

I always keep the Preview tab open and have a style that shows the key fields I’m interested in (a modified “Show All” style).

Since upgrading from X7 to X8.1 (via X8.0) recently, the contents of the Preview tab don’t update/refresh instantly.

Action 1. If I open, edit and close a reference, the Preview info doesn’t change.

Action 2. Even without any references open, if I change the style, the Preview info doesn’t change.

The only(?) way to get the Preview tab to update/refresh after doing Action 1 or 2 is to click onto another reference and then back again onto my newly edited item. Clicking from Preview tab to Reference tab and back to Preview Tab doesn’t help.

Somehow, the Preview tab doesn’t seem to get the signal from the edited reference or style controller, that the info or setting has been changed.

Please advise me on how to fix this, or is it a bug?

Cheers, Paul

(EN X8.1 Build 11010 on Windows 7)

2

It is a bug and it has been reported. http://community.thomsonreuters.com/t5/EndNote-General/Buggy-quot-Reference-Panel-quot-in-Ver-X8-1/m-p/136360 

3

I am having the same problem with Endnote X9 Bld 12062 in Windows 7.  It occurs when I import a pdf file that does not have metadata to fill in the various fields. After I edit the record and save, the Preview window does not refresh. If I exit Endnote and re-open it, the Preview is then correct. 

Steve