problem in connecting endnote IX and word 2007

I dont know why the word addin doesnt appear in word 2007 after installing endnote IX.
I have done it before but this times after windows recovery and installing both software they didnt connected
i added word addin manually but it doesnt apper in the word 2007 toolbar and just work from endnote
however it disappear after closing word achtime and need to be added again.

Did you follow this FAQ?