References in word document

EndNote EndNote How To
1

Hi, looking for assistance.

All day referencing has inserted neatly into word document, cite as you write.

Now for unknown reason, references are inserting in as parentheses (not in JAMA style I was using).

I have been into format bibliography in word, attempted to fix. Each time Word states it has encountered an error and shuts down and recovers document.

Any advice?

thanks heaps

sharon

2

Greetings sharon1,

If you’re still encountering formatting issues, I’d suggest cleaning up the field codes within this particular Word document:

https://support.clarivate.com/Endnote/s/article/EndNote-Problematic-field-codes-causing-jumping-cursor-the-range-cannot-be-deleted-or-other-problems-while-formatting?language=en_US

If the crashing behavior persists after following the instructions found within the linked knowledge base article, I would suggest getting in touch with our Technical Support team:

https://clarivate.com/contact-us/support/?language=en_US

3

make a copy of the document (backup)

try switching to another output style – 

try unformating and reformating (convert to unformatted NOT TO PLAIN TEXT

Perhaps the document has a corruption, and if so, you should run thru the document cleanup steps.  
https://support.clarivate.com/Endnote/s/article/EndNote-Citations-Shifted-Up-in-the-Document?language=en_US