Select Reference Library

I have a user that had Endnotes X2.  When trying to open a 509 page document in word a dialog box asking her to select reference library would continue to pop up.  (for every page)  I tried opening the file and had no issues.  I uninstalled X2 and reinstalled X1 and she is still have the same issue.  I asked her to re-boot her PC and still the same problem??   Any suggestions?

Have the user open endnote and open  a library or create an empty library.  Does it fix the problem? 

Message Edited by Leanne on 07-07-2009 01:51 PM