I have just shifted from an old to a new laptop. On this new laptop, I have been unable to use Endnote. Every time I attempt to insert a citation into a document, Word freezes for a few seconds, followed by a “server execution failed” error message. I have read through these and other forums and attempted various solutions. All of these have failed:
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Running Endnote as administrator still results in “server execution failed”.
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Running both Word and Endnote as administrator results in a “this operation requires elevation” error message.
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Turning off user account control does not change the above.
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Re-installing the cite-while-you-write plugin does not change the above.
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Tinkering with the settings for add-ins and security within word does not help either.
I use a Windows 10 laptop with Word 2016 and Endnote X9. Strangely, my old laptop uses the same setup of operating system and software, with no problems with CWYW at all. I would much appreciate suggestions on how to fix this frustrating problem.