Service Error: Generic

I keep getting this error message in Endnote 8.0.2 whenever I try to format my bibliography?  Any ideas.


The ‘Service Error: Generic’ message is a generic error that could come up for a number of reasons.  We have the various scenarios that could cause this error listed in an FAQ on our website here-  Let us know if the steps in the FAQ resolve this problem for you.

Jimmy McColery
Customer Technical Support Representative Scientific

Thomson Reuters
Phone: +1 800 336 4474
ResearchSoft Product Support