Sharing groups doesn't work

I am trying to share groups, but it doesn’t work. I add my collaborator’s email address, but when they log on it says no groups have been shared. Anyone else experienced this?

I would suggest that first of all make sure the email address you used is the one that they have attached to their Endnote Web account.  This is th eonly problem I have ever had with the sharing feature.


Thanks - I’m absolutely positive I’m using the same email address, and I’ve tried it with two different users, too. One can share a group with me, but I can’t share my groups with either of them.

Ah, there is a little tiny checkbox called Share that you have to click, in addition to adding email addresses. Completely unintuitive, but I finally found it and it works!