"Word could not load this add-in program" Tried everything I could!

EndNote EndNote How To
1

Hi there,

This has been happening both with Endnote Online and X7. I’m using Word 2011 on a 2010 MacBook. 

I have tried the following on both

“Perferences” under the Word pulldown menu and choose “File Locations.” Make sure this points to Macintosh HD:Applications:Microsoft Office 2008: Office: Startup:Word."

and this

  1. Close Word and EndNote.
  2. Open your hard drive and go to the following folder:
    EndNote X7: Applications: EndNote X7: Cite While You Write
    EndNote X6: Applications: EndNote X6: Cite While You Write
    EndNote X5: Applications: EndNote X5: Cite While You Write
    EndNote X4: Applications: EndNote X4: Cite While You Write
    Copy the file “EndNote CWYW Word 2011.bundle” by highlighting the file and going to “Edit > Copy.”
  3. Go to the folder Applications:Microsoft Office 2011:Office:Startup:Word and paste the file, “Edit Paste.”
    Note: In non-English versions of Word, the folder named “Startup” may be called “Start” or be in the localized language of Word.
  4. Start Word, go to “Word > Preferences” and click on “File Locations.”
  5. If the Startup folder is not set, highlight “Startup” and click on “Modify”. Select the folder Applications:Microsoft Office 2011:Office:Startup:Word and click “Choose.”
  6. Click “OK” and close Word.
  7. Start EndNote and then start Word.

Even after, when I view the templates and add-ins menu in Word, Endnote CWYW Word 2011.bundle is unchecked and I cant check it wihtout recieving the error message "Word could not load this add-in program. (Endnote CWYW Word 2011.bundle). 

Any help wold be appreciated, thanks!

2

Hi jsuv92,

I’m having the same problem after upgrading to word 2011.  I’ve done the steps recommended (ie copying bundle) but is still doesn’t work.  Have you managed to find a workaround?

3

Hi, not sure if this helps, but everytime I have had problems with Endnote and Word (Mac) its because visual basic wasn’t installed during the MS office installation.  This usually also results in a “could not fire event” problem also when quiting word. 

The only fix thats ever worked for me is to re-instal Mac office and check that the VBA box is ticked during the installation.

Cheers

4

Hi, I had the same problem since I upgrated to version X7… I am using word 2010 on a windows though. 

I found this(explains for mac and windows), it basically says the same steps as you say, but theres an extra step in case it doen’t show like in your case. 

I hope it helps. 

for me it did!! I have my endnote toolbar again! ouf :smiley_cat:

5

sorry forgot to post the link 

(libguides.utoledo.edu/c.php?g=284330&p=1895343)

6

It worked for me.