Word library cannot be unloaded

Hi, I’m hoping that someone can help me here. I use to have endnote x2 on my system, vista 64, with office 2007. I had to many hangups and incompatibility issues that I had to uninstall it.

One issue that always came up was as I opened Word, was the "the specified library cannot be unloaded because it is in use’. 

I read how to fix this, to enable any add-ins that word disabled. 

I had no option to enable anything. 

So i uninstalled it and decided to try reference manager.

!!!I am still getting the same error message when I open up Word.

Can someone help me with this please. it is driving me crazy!!



This error indicates a component associated with the Cite While You Write commands has been disabled by Word.  I’d suggest visiting our website here- http://endnote.com/support/faqs/CWYW/faq48.asp to find an FAQ that will walk you through resolving the appearance of this message.  Please let me know if this solution works for you.

Jimmy McColery
Customer Technical Support Representative
Global Customer Support

Thomson Reuters
Tel +1 800 336 4474

Better Decisions Faster
Thomson Reuters and its product names and acronyms used herein are trademarks, service marks, and registered trademarks used under license.