"A COM error has occured" Mac OS Monterey

I just received a manuscript from one of my authors. I opened it up and immediately got an EndNote error window that said:

“A COM exception has occurred.
This command is not implemented.”

I don’t know what the command might have been, or what the program was trying to implement. I’m running MS Word 16.82 with CWYW (Endnote 20).

Another odd thing: When I came to the forums, I did a search on “COM error” and didn’t get the same list of ‘similar topics’ until I started typing out this current post. I’m still going to ask my question, though…


Please see link below, it might help you to find a solution:


Best regards,