Convert citations to plain text is deleting half my document

EndNote EndNote General
1

Hello all.

I wasn’t having this problem two weeks ago. Now (Enxnote X7.3.1 Bld 8614), when I try to convert my citations to plain text so I can re-order my bibliography, Endnote truncates my 279 page thesis at 172 pages. Any ideas on how I can overcome this?

I’ve done an open and repair on my Word 2013 document and that’s not the problem.

Thanks in advance,

Bruce.

I’ve thought about downgrading, but I don’t know how to uninstall endnote updates (if that’s the cause) and if I do so I don’t know if my database of references would still work.

3

Thanks.

I’ve tried this a couple of times with no joy. I don’t know what a broken citation looks like, but this is a part of the document I haven’t changed for months and I’ve never had a problem with it before.  I have some symbols in the footnotes that might be causing problems with a recent update to endnote, so I’ll try taking those out next.

The law school wants the bibliography formatted in a very particular way, which is why i need the plain text. For example:

  1. Cases

1.1 Australia

1.2 Austria…

  1. Legislation

2.1 Australia

Privacy Act 1998

…

2.2 Austria

Etc.

4

I deleted the half dozen citations on either dide of p172 and tried again, but convert to plain text is still deleting everything after this point.

5

sorry, dide=side

8

Thanks very mucgh for your kind offer of further help Leanna. I sent acopy of my endnote DB and thesis to Thomson Reuters support to have a look at. They had previously suggested a number of different steps, all of which failed to fix the problem.

If they can’t fix it I may take you up on your offer.

Thanks and kind regards,

Bruce.