I have had to uninstall EndNote from my computer.
I had errors in MSWord where a template was open and could not be closed - therefore I could not use MSWord. The template was one created by EndNote “cwyw.dot” and I followed the directions listed at EndNote to resolve the problem. None of them worked and MSWord was corrupted enough that reinstalling Office did fix the error. It has also caused my MSOutlook to freeze up, too. I had to disable MSWord in Outlook.
I am now ready to purchase a different software for reference management and ask all the staff to uninstall EndNote – but, I cannot get MSWord to word even with a reinstall.
Can any one can anyone with EndNote reply to me about getting the cwyw.dot corrupted files and repair the damage in my computer? EndNote tech support has not replied to my emails.