I have word 16.16.4 for macos (mojave 10.14.1) and the endnote toolbar is available, however, the ‘insert citation’ dropdown menu ‘insert citation …’ option takes me to my endnote library, but doesn’t offer me a search menu to select a citation - I just get the open endnote library with list of entries. Also in Endnote (X8.2) the CWYW option in Tools menu isn’t activate, nor are the 3 word-related icons for insert citation, format bibliography and return to word.
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From the link:
On some machines with Mojave, attempting to use the EndNote CWYW tools may result in returning to the EndNote library, or an Error message.
Mojave includes new Security & Privacy functions which can prevent EndNote from being able to correctly automate. To correctly set these options…
1) Go into the Apple menu
2) Click System Preferences
3) Click Security & Privacy
4) Click the Privacy tab (along the top)
5) Click the Automation options, along the left.
6) Here, make sure that both “Microsoft Word” and “EndNote X#” are both turned on.
With this automation turned off, the Cite While You Write functions will not work.