Editing references in Endnote online

As has been observed in other posts, some users have had trouble editing references

in the Endnote online app. I had the same problem, contacted the chat support and after

the very efficient support person ran me through the options, 

and even asked me to upload a couple of screen shots we discovered that:

You can edit online if you click the Title of the reference and view its details.

The display does not have any borders around each field, so it appears the

they cannot be edited. Don’t be fooled bacuse by clicking a field th3 edit box appears!

I guess it is what you are used to.

One for the suggestion box might be that borders appear around each field by default.

Thanks Chat support…Great product  and it just gets better and better…Andrew