Endnote 7.7 and Microsoft Word for Mac 2011

Major frustration -  urgent help needed. Trying to write my PhD and after a routine upgrade Endnote and Word are not working. Trying to get work done to a close deadline, have wasted four hgours already today trying to sort this by following variuous links. Please help!

Word 2011 version 14.6.7

Endnote 7.7

OS X El Capitan version 10.11.6

Please help!

Tanya

This is a duplicate of the following post:

http://community.thomsonreuters.com/t5/EndNote-General/Urgent-help-needed-Endnote-7-7-MS-Office-for-Mac-2011-not/m-p/131265