Endnote Desktop doesn't work with EBSCO link resolver and OpenAthens authentication

In Endnote Desktop, the “Find Full text” feature in doesn’t work with our institution’s link resolver (EBSCO) and authentication tool (OpenAthens). I can’t determine if it’s the issue with the link resolver or the authentication tool or both. Has anyone who uses both at their institution had any success with using the “Find Full text” feature in Endnote online?