Endnote Web cite-as-you-write crashes word 2004 for MAC

Hi,

I was looking through the forum and this doesn’t seem on it at all.

Just today I tried to add some references into my thesis but as soon as i click on something endnote-related in Word, word quits unexpectedly. I have uninstalled/reinstalled endnote web, restarted my mac, checked for updates, etc at no avail.

Any suggestions, explanations?

cheers,

ana