Endnote X5 Cite While You Write Error

I am running Endnote X5 in OSX Lion.

The Cite While You Write option both in Word for Mac 2011 and in Endnote X5, is stuck at Endnote X4 though (version!

When I try anduse CWYW within Word I get the following error:

"Could not find a copy of EndNote X4.0.2 to launch. 

Error code =-10814"

Any one else got this problem, and is there an easy way to update my Endnote CWYW?

Hi - You can find general Cite While You Write installation instructions at this FAQ - http://www.endnote.com/support/faqs/CWYW/faq1.asp. Below is an excerpt that I’ve modified for X5 for convenience.

If after following the instructions above the tools still do not appear:

  1. Close Word and EndNote.
  2. Open your hard drive and go to the following folder:
  3. EndNote X5: Applications:EndNote X5:Cite While You Write.
  4. Copy the file “EndNote CWYW Word 2011.bundle” by highlighting the file and going to “Edit > Copy.”
  5. Go to the folder Applications:Microsoft Office 2011:Office:Startup:Word and paste the file, “Edit Paste.” 
    Note:  In non-English versions of Word, the folder named “Startup” may be called “Start” or be in the localized language of Word. 
    Start Word, go to “Word > Preferences” and click on “File Locations.”
  6. If the Startup folder is not set, highlight “Startup” and click on “Modify”. Select the folder Applications:Microsoft Office 2011:Office:Startup:Word and click “Choose.”
  7. Click “OK” and close Word.
  8. Start EndNote and then start Word.

 - Mathilda, the EndNote team

I had the same problem, but I was able to fix the problem following these steps. I suggest placing this information in the EndNote X5 pages. I spent a lot of time trying to find it.