Endnote X6 and X7 create new or open existing library error

EndNote EndNote General
1

Error

I’ve been grappling with an Endnote error for some weeks. At some moment Endnote X6 decided to stop opening my libraries, or allowing me to create new ones.

I have uninstalled, rebooted, virus scanned, removed three adwares, rebooted, download, reinstalled X7, rebooted, to no avail.

Whenever I try to create a new or open an existing library (which opens normally on another PC), I get this message (see image).

I hope you can help!

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Hi

I haven’t moved any files from ‘the other’ PC, I just moved the two library files from my PC to another one running X7 to see if they were still working okay.

Yes, I have tried opening the files from the file as well as through the program, both fail to open and produce the same error message.

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5

Thank you. Unfortunately this hasn’t solved the problem. Either trying to create a new library or opening an existing one brings up this error.

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I didn’t ‘just move the .enl file’, both the .enl file and the data folder were moved which, as I mentioned, opened up nicely on another computer.

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If anyone is searching for a solution, I had success with this advice…

“Open User Account Control Settings by clicking the Start button and then clicking Control Panel. In the search box, type uac, and then click Change User Account Control settings. Then to turn off UAC, move the slider to the Never notify position, and then click OK.  You will need to restart your computer for UAC to be turned off.”

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This issue may occur because of the user permission to the Temp folder. Please follow the steps listed below:

  1. Close EndNote.
  2. In a Search box or Run dialog type :
    %temp%
  3. Hit Enter key.
  4. In the Temporary folder that opens locate the “EN_DbLinks” folder.
  5. Delete this folder. If it fails to delete because of permissions, you may need to use “Disk Cleanup” to reset the “temporary files” on the computer.

This should resolve the issue.

Regards,

Avinash

2 Likes
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Hi AvinashBGD,

Thank you so much for posting your comment and solution.  It has saved me at the final hour of finalising an assignment - thank you!!

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I have tried both solutions, without success, Any more great ideas please?

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thanks, worked for me! My pdfs are not attached anymore but at least I got the refs back

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Thanks so very very much AvinashBGD!  :laughing:

   I’ve been trying to get this fixed, or “recovered” for about a day and everything just kept giving me an “Endnote Error” which is super helpful in trying to figure out the issue…:confounded:

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thank you also friend with this forum I learned a lot

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how tihs is create i dont understand because i new play this forum

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help me pls

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if you want to help me