When right clicking a reference and using E-mail reference in Endnote X7.7 (also tried 7.5) Endnote crashes instantly.
We have MS Office 2010 32bit.
A selection of what I’ve tested so far:
I have checked that MS Outlook 2010 is default email client.
There’s no disabled items in Outlok or Word in Add-ins.
Tried to repair Endnote and later on remove/re-install Endnote.
Tried to repair Office.
Used ccleaner to fix registry issues.
Tried creating a new ref.library and putting it on the desktop.
Tried a number of other things as well but no luck
I can not tell whether it’s Endnote or Office that is the root cause here. I suspect a corrupt registry key.
Any help would be deeply appreciated
/J