Hi all. Hope someone can help with the following issue. Since installing Endnote X7 my computer shuts down without warning while working (blue screen of death… driver_corrupted_expool error message). It happened first when opening a library in Endnote. Updated to 7.4 version. Now opens databases but crashes randomly. no errors on drive or memory can be detected. no previous issues. laptop is a msi gp60 2qf. can anyone help?
Thanks!