Further PDF import problems

Hi all,

I can’t seem to import PDFs at the moment. I am running X7.5.3 (Mac) and Word 2016 (Office 365). I set up the PDF handling (which worked beautifully on my old PC) and now my library just freezes with the wheel of death and I can’t access my preferences to break the link to the PDF folder. Any advice?

In addition, I can’t import a PDF folder either- it just freezes when I try. The PDFs are fine.


change the name of the folder rather than try to edit the preferences for the time being.  I think you need to talk to tech support to sort out the import problem though.