I have no references in my online Evernote library and lots of references in my desktop Evernote library. When I sync, instead of populating my online library with my desktop references, it erases all of my desktop references (i.e. it sync “down,” when I want it to sync “up”.)
How can I transfer what I have on my desktop to the web client?
Assuming you meant Endnote not Evernote. – One trick is to copy the references in your desktop library to a new library temporarily, then sync, then copy them back into the synced desktop library. They should now upload back onto the online library.
Otherwise you need the complicated instructions from the tech support people to reset the library you are syncing.