How do I upgrade from EndNote MAC version 6 to 7 using free offer?

Hello,

I’ve purchased a copy of version 6 for MAC during the offer to receive version 7 once it releases for free. Other than a general advertisement notifying me that it was available, I have not received any information on how to register version 7. I registered my copy of version 6 and have been using the iPad and website to sync with the desktop version. Please advise.

Sincerely,

Anthony

Hello, Anthony:

I’m so sorry you did not receive your email describing how to obtain your free upgrade. Our Customer Support team will be able to assist you with this. I’m opening a case with them for you under the email address associated with your forum account. You should hear from them in 1-2 business days.

For future reference, you can contact Customer Support directly by phone or email here:

http://endnote.com/support/contact-support

Have a great day!