I keep getting {name #number} (instead of the usual (Author Date)) when I try to cite in text using word - what's going on?!

EndNote EndNote General
1

I keep getting {name #number}  (instead of the usual (Author Date)) when I try to cite in text using word - what’s going on?!

2

you need to turn “instant formating” (aka CWYW) back on (In Word, on the Endnote ribbon or in the menu).  

3

Thanks! That has sorted it.