I use the udpate button on endnote X7.5.3 and I see the download bar. After a while the donwload bar disappear. The version of my endnote still remain X7.5.3. I have tried few times and still dont get the update.
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Greetings,
If the updating process is failing for you, I’d suggest removing your existing version of EndNote and reinstalling from an already-updated installer:
Be sure to have your EndNote product key handy before uninstalling. It would be a good idea to make a backup of your EndNote library, as well, just in case. You can backup your library by clicking “File>Compressed Library” while your EndNote library is open.
Please let me know if this helps.
Thank you for your recommendation.
I had retry using my Home network and succesfully updated to the latest version before I read your comment here.
It appears that my college’s network have blocked certain IP .
Thanks you.