To troubleshoot the mentioned behavior, I would start by closing EndNote altogether. Once EndNote has been closed, you will want to navigate into the “Filters” folder, which is inside the EndNote program folder. This folder is normally accessible by browsing to the following location:
Once you’ve made it to the mentioned Filters folder, look for a file called “MEDLINE (OvidSP).enf” and rename it to “AAMEDLINE (OvidSP).enf”. After you’ve renamed the filter, try exporting from the Medline database again with the Direct Export functionality to see if it is working properly. Please let me know if this helps.
Best Regards,
Jimmy M.
Customer Technical Support Representative Scientific
Thomson Reuters
Phone: +1 800 336 4474
ResearchSoft Product Support thomsonreuters.com