Reference Manager 12 Word toolbar replaced by EndNote X2 toolbar after applying update 12.0.2 to Reference Manager

Reference Manager Reference Manager General
1

After applying the 12.0.2 Update to Reference Manager 12 the CWYW toolbar in Word has been replaced by a toolbar for Endnote X2. Since I don’t have EndNote X2 installed, the toolbar is non-functional.

How do I restore the Reference Manger toolbar? I tried RefManConfig but that did not correct the problem.

Thank you

2

Same problem here:cry:

Respond of a long long long email conversation:

This has been forwarded to development as a bug to see if they can locate the issue.  We have no estimate when they may locate a resolution to the issue.  Until then you may want to install Reference Manager 11 on those machines as the tools load different.

But this email is dated : 05-03-2010 So …

3

I fixed the problem myself. Can’t remember the exact details, but it involved removing/disabling the Endnote Word addins and adding/configuring the RefMan 12 Word addins. See pictures below.