I have had a hard drive failure which has meant that my Endnote desktop file has been re-loaded from a back-up hard drive.
Now when I sync desktop to web I end up with no references on either.
Desk top file appears stable provided that I disable sync with web.
Currently, since the first sync attempt, web has zero references.
Any ideas how to reset web so I can stably transfer existing references from desktop to web?
Do I need to delete existing web account and start fresh?