Some citations are shown incorrectly.

EndNote EndNote General
1

Some citations are shown in an incorrect format. It should be Surname, Year  but some are shown as Firstname Surname, Year. 

The user is using Endnote Web. The Word version is 2013 on a PC running Windows 7.

Copying the text to a new file and selecting Update Citations and Bibliography corrects some of the entries but not all. Installing the latest Endnote Web Plugin did not fix the problem. Instant Formatting is turned on.

Any suggestions?

3

Additionally, if they are using the APA format, per the APA Specifications, the initials should appear in the formatted citations for Clarity, and not necessarily just for disambiguation.

You can find the details of this formatted recommendation here, on the Official APA Style Blog…

http://blog.apastyle.org/apastyle/2014/01/when-to-use-author-initials-for-text-citations.html

I do hope this helps to elaborate.

Thanks!