Temp citations missing the year

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1

I work in a company that has 50+ EndNote users of varying expertise. We use EndNote X7 and MS Word 2010.

Lately I have noticed that if I convert to temporary citations in a document that another user has originated, I see {Smith , #123} instead of {Smith 2014, #123}. The year is missing. 

I know that you can exclude the year by editing the citation, but I don’t think that our users are doing this on purpose. Can you think of any other (probably accidental) way that they are inserting citations that would cause the year to be absent?

Thanks!

Tracy

3

We had the same problem, but there is a way to fix it. 

If you go to Edit, Preferences. Click on the formatting tab. There is a option to “Omit Author and/or Year from formatted citation if removed from temporary citation.” Uncheck that box and that should stop the year from disappearing.