I am using EndNote X9, Windows 10, Word 2016. My citations stay unformatted despite of whatever I do. Normally, my EN change from unformatted to formatted when I updated Citations and Bibliography. However, it seems not to work these days. I turned off instant formatting, but EndNote simply removed hyperlink to the library. Same thing happened when I converted to plain text. I recovered my libraby but it did not solve the problem.
Can you please let me know what to do here?